Sabra Duffiney

Archive for the ‘Maintenance’ Category

So a client wants to preview the changes that I just made to a site, and they browse but don’t see the changes. What happened to all that work?

First things are first – did the file get saved and uploaded to the site properly? Yes, so then what? My next question is always “W Most times, they have no idea what private data is or at the least, have no idea that it is affecting their preview.

What is a Cache?  Here’s what Wikipedia has to say:

In computer science, a cache (“cash”) is a collection of data duplicating original values stored elsewhere or computed earlier, where the original data is expensive to fetch (owing to longer access time) or to compute, compared to the cost of reading the cache.

In other words, a cache is a storage area where data that is accessed a lot is stored for faster loading time and/or quicker access to things.  In a way, it’s your browser’s memory and can hold old/out dated versions of things unless it is properly maintained.   Every browser has this feature and it is enabled by default, but clearing it is not.  This must be done manually.

How do you clear your browsing data?  Depending on your browser type, follow the instructions below.

1. Internet Explorer (IE)

2. Mozilla FireFox

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This ‘How To is designed to help you clear your Internet Explorer (IE) cache only.

If this is not your browser click here.

1.  Open Internet Explorer (IE)

2.  Click on the ‘Tools’ drop down menu.  This can be located either at the top of the page (*2a) near the ‘File’ drop down or at the right of your page (*2b) near the ‘Safety’ or ‘Page’ drop down.

2a

2b

3.  Select the ‘Internet Options’ from the Drop Down.

4.  Within the ‘General’ tab, find the section that is titled ‘Browsing History’.

5.  Click the ‘Delete…’ button (*5a).

5a

6.  You want to make sure that the following is checked:  Temporary Internet files, Cookies, History, Form Data and InPrivate Filtering Data.

7.   Click the ‘Delete’ button.

Once these actions are performed, you can close out of your ‘Internet Options’ window and continue browsing.

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This ‘How To is designed to help you clear your Mozilla FireFox cache and Private Data only.

If this is not your browser click here.

1. Open Mozilla FireFox

2. Click on the ‘Tools’ drop down menu. This is located either at the top of the page (*2a) near the ‘File’ drop down.

2a

3. Select the ‘Clear Private Data..’ or ‘Clear Recent History..’ (depending on version) from the Drop Down.

4. When the box comes up, you want to make sure that the following is checked: Browsing History, Saved Form and Search History, Cache, Cookies and Offline Website Data. If there is a time range available, select ‘Everything’.

5. Click the ‘Clear Private Data Now’ button.

Once these actions are performed, the window will automatically close and you can continue browsing. Please note that you will need to sign in again to any sites that you were signed into prior to clearing your cache.

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